01 / Put people first
Stay out of areas with standing water near electrical equipment, structural damage or suspected contamination. Follow local evacuation instructions. If there is immediate danger, call 911. Never enter moving floodwater to reach a property.
02 / Establish the source safely
If an indoor leak can be stopped without entering a hazardous area, use a familiar, safely accessible water shutoff. Do not attempt electrical work or enter wet areas to reach a breaker. Ask the appropriate utility or a qualified professional for assistance.
03 / Make a record
From a safe location, take dated photos and note when you discovered the damage. Contact your insurer or property manager. Keep a list of affected belongings and receipts for temporary protection; ask before disposing of damaged property.
04 / Arrange assessment and drying
Ask a provider to identify affected materials and contamination before work begins. Get the emergency scope, equipment billing and approval process in writing. Outdoor floodwater and sewage require particular care; do not use a household cleanup plan without professional advice.
Sources & further reading
Official resources used to prepare this page. Their inclusion does not imply affiliation or endorsement.
Ready for a more informed conversation?
Use our checklist, understand the scope and confirm availability directly.
See connection options ↗